We collect and process personal and business data to facilitate lead sourcing and disbursement services.

1. Introduction

Prefinn FinServ Private Limited ("Prefinn FinServ," "Company," "we," "us," or "our") respects the privacy of its users and is committed to protecting their personal information. This Privacy Policy outlines how we collect, use, store, and share customer data while providing financial services through our website and mobile application. We collect information about you and/or your usage to provide better services and offerings. The Personal Information that we collect, and how we collect it, depends upon how you interact with us.

By using our services, you expressly and unconditionally agree to the terms and conditions of this Privacy Policy and consent to the usage, storage and handling of the personal information/ sensitive personal data submitted by You in accordance with the terms contained herein and as per regulatory requirement.

This policy applies only to the information We collect through Our website or app or in physical mode, in email, text and other electronic communications sent through or in connection therewith (collectively "User Information"). When you submit User Information on our Portal, it shall be deemed that You have granted Us the right to collect, store, process, handle and use such User Information, in accordance with this Privacy Policy (as amended from time to time).

We intend to protect the privacy of its users and members. The privacy of our website users, whether you are our former or existing registered user or merely a visitor to our website, is important to us and we are strongly committed to your right to privacy and to keeping your personal and other information secure. We encourage you to read our privacy statement to understand what types of personally identifiable information we collect and how we use this information. If you have any queries about this Privacy Policy, you can reach out to us at: Info@Prefinn.com;

2. Scope

This Privacy Policy applies to:

• Customers enquiring for Loan, or availing, products and services from Prefinn FinServ

• Any Users, Partners or Service providers visiting our website or mobile application

• Employees or applicants seeking employment opportunities with Prefinn FinServ

3. Information We Collect

We collect following types of data from customers and partners:

• Personally Identifiable Information (PII): Name, address, email, phone number, date of birth, financial details, etc.

• Any Users, Partners or Service providers visiting our website or mobile application

• Employees or applicants seeking employment opportunities with Prefinn FinServ

4. Purpose of Data Collection

We use customer data for:

• To communicate and correspond with customers to serve them better;

• Providing our services and products to you including to send you notifications.

• To maintain our records and understand loan requirements;

• User registration and account creation

• Loan processing, credit assessment, and financial product offerings

• Fraud detection, security monitoring, and regulatory compliance

• Marketing communications, promotional offers, and service improvements

• Interaction tracking across websites, applications, and customer service

5. Consent & User Rights

In order to avail any services being provided by the Company by itself or in partnership with other third parties You hereby confirm that you read, understand, acknowledge and unconditionally agree to be bound by the terms and conditions of this Privacy Policy. Users have the rights to: :

• Review and withdraw consent for data usage (subject to regulatory compliance).

• Request deletion of device data.

• Amend or supplement personal information if inaccurate.

• Restrict marketing communications by adjusting preferences.

6. Data Storage & Security

We store customer data securely within India using encryption and access control mechanisms. Data is retained only for the duration necessary for service delivery and regulatory compliance.

7. Data Sharing & Transfers

Prefinn FinServ shares customer data with:

• Lending partners, insurers, credit bureaus, and financial service providers

• Third-party verification agencies and government regulatory authorities

• Compliance with court orders, applicable laws, or regulatory directives

8. Promotional Initiatives

Prefinn may have presence on social networking websites including but not limited to LinkedIn, Facebook, Twitter, YouTube and blogs which are promotional and business initiatives to connect to a larger group of people. The domain links contained therein may either direct you to our website or request your participation by way of feedback, suggestions. The Company in this regard fully disclaims any liability (ies) or claim(s), which may arise by use/misuse of your feedback, suggestions, views, etc. on any of the aforementioned networking websites or blogs, by any third party whether or not known to Us.

9. Third Party Content

Please be aware that the App sometimes contains links to other sites that are not governed by this Privacy Policy. Users may be directed to third-party sites for more information, such as advertisers, blogs, content sponsorships, vendor services, social networks, etc.

10. Changes to Privacy Policy

Prefinn reserve the right to update this Privacy Notice at any time, and we will make an updated copy of such Privacy Notice available to you and notify you when we make any substantial updates.

11. Amendments & Contacts

This Privacy Policy may be updated periodically as and when statutorily required.

For queries or complaints, please contact:

Grievance Redressal Officer

Prefinn FinServ Private Limited

204, 2nd Floor, MVL I-Park,

Sector-15, Part 2, Chandan Nagar,

Gurgaon, Haryana – 122001

Phone: +91-9650812333,

Email: info@prefinn.com;